Products
How to Order
Catalog
About Us
Contact Us

Terms of Sale

Phone Order Confirmation
After you have placed a phone order with Redi-Call, Inc., we will FAX you a computer print out of your order for verification. You must verify your order and let us know that the order is correct either by FAX or phone. Once the order is confirmed it will be released for shipment. Orders not confirmed within 48 hours will ship AS IS.

Merchandise Returns and Credits
All Redi-Call sales are final.

Payment Terms
Payment terms are credit card (Visa, Mastercard, Am-ex, Discover), C.O.D. Credit accounts can be setup through our credit department. Default terms are 1% discount 10 days, net 30 days. Accounts not paid within the thirty days after receipt of merchandise will be considered past due. Merchandise will not be shipped to any account with amounts owing past 35 days.

Wire Transfers
In the event an order is to be paid by a wire transfer, an appropriate wire transfer
fee will be added to the invoice total. The fee will vary depending on the total of the order.

Charges on Past Due Amounts
The customer agrees that by accepting delivery of the merchandise, payment becomes due and payable upon acceptance. Any balance remaining is due 30 days after receipt and will be charged interest at the rate of 2% per month.

NFS Checks
In the event a check is returned due to non-sufficient funds or for any other reason, the customer will be assessed a $30 NSF charge. The balance and the NSF charge will then be due immediately via a certified or cashiers check.

C.O.D. Checks
All orders shipped C.O.D. will require certified funds at the time of delivery. This will be for the total of the invoice, shipping & C.O.D. charges. Notify Redi-Call if you require a C.O.D. total before shipping occurs. Refusal of a C.O.D. shipment will result in the billing of a 25 % restock charge as well as all freight charges incurred from the refusal.

Freight Policies and Shipping
All orders are shipped F.O.B. Reno, NV, which means the customer takes ownership of the goods once they leave our plant. It is the customer's responsibility to file a damage claim with the freight carrier if any goods are received in a damaged condition. Redi-Call will provide any necessary documentation of the shipment necessary to facilitate the claim process. Special carrier, or shipping instructions must be specified when placing your order, and will be at customer's expense.

Cancelled, Deferred or Refused Orders
Orders may be cancelled within 24 hours of receipt. After 24 hours orders may be cancelled, or delivery deferred or refused, only upon the condition that the buyer assumes immediate liablility for and makes prompt payment to Seller of: All expenses incurred; charges for commitments made by Seller; profit on work in process; and contract value of items completed and ready for shipment (or already shipped).

Warranty
Redi-Call products carry a warranty against defects in materials and workmanship for a period of 1year from the date of shipment. The warranty is for normal use and service and if used in accordance with any operating instructions provided with the product. Redi-Call will only repair or replace any defective products under warranty, no refunds will be given. Products must be returned freight prepaid to Redi-Call for repair or replacement, and no customer on-site repairs will be authorized. To return any defective merchandise, call Redi-Call for authorization and a RA number will be issued to you. Mark this number on the outside of all cartons.

Deposits on Large or Custom Products
A 50% non-refundable deposit is required for all special or custom product orders; and all standard product orders that exceed $6,000 net billing. Special or custom product orders may be shipped and billed at plus or minus 5% of the customer's order quantity.

Jurisdiction in the Event of Dispute
The customer agrees that in the event of any dispute or action for collection on account, the customer submits to personal jurisdiction in the State of Nevada and the laws of the State of Nevada shall apply.

Errors and Disclaimers
Redi-Call is not responsible for typographical or other errors made in any of its publications or for stenographic or clerical errors made in the preparation of quotations, sales orders or acknowledgements. All such errors are subject to correction.

ALL PRICES & TERMS ARE SUBJECT TO CHANGE WITHOUT NOTICE


Copyright 2006 by Redi-Call, Inc.
home | products | how to order | catalog | about us | contact us